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Can’t refresh my steps

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Hi could anyone help me

ive got a blaze, it syncs and all that but steps want go back to zero 🙁 they keep adding on and on! I’ve tried everything also reset my blaze my phone deleted app etc 

any help would be great thank you 

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I’m having the same problem today. It reset to the correct date this morning, but will not reset my steps.  

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