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Can't see my friends

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‎10-11-2017 09:28 - last edited on ‎10-12-2017 06:04 by Moderator Alum

‎10-11-2017 09:28 - last edited on ‎10-12-2017 06:04 by Moderator Alum

Can anyone advise why I lost some of my contacts off the Fitbit app. I have a Blaze and a iPhone 5. My Fitbit contacts aren't there when I try to add them but I'm getting friends who haven't got a Fitbit on the app. I do have there email address with there names but they aren't showing up. I looked at my privacy settings and they're all okay. The worse thing was that I had them as a contacts.  But on Monday the 9th Oct they disappeared. So I am really stuck for ideas why they're missing and I can't find them. Can anyone help?

 

 

Moderator edit: Subject for clarity

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‎10-12-2017 06:06

‎10-12-2017 06:06

It's great to welcome you @Dot_1.

 

Could you please be more specific about the issue you are having? Can or can't you add your friends? Would you like to add friends from your phone's contacts? In the meantime, if you want to add friends, I recommend taking a look at the How do I connect with friends on Fitbit? article and follow the instructions provided there to do this.

 

Hope to hear from you soon. Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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