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Can't see same results in app than in tracker

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‎03-30-2017 08:26 - last edited on ‎07-15-2017 14:32 by Fitbit Moderator

‎03-30-2017 08:26 - last edited on ‎07-15-2017 14:32 by Fitbit Moderator

When I track my run with the Blaze without using the phone GPS I can see the splits when I complete the run and click on Complete icon but the same cannot be seen in my mobile or desktop dashboard.

 

The same can be viewed  if we use the phone GPS during the run.

Please let me know if this is a limitation in the existing version.

 

Moderator edit: Updated subject for clarity 

 

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2 REPLIES 2

‎03-31-2017 04:27

‎03-31-2017 04:27

A warm welcome to the Forums @RameshKrishnan. Could you please provide me with some photos of the inconvenience you are seeing? In the meantime, if you are going for a run today, I recommend using the GPS connected option.

 

Hope to hear from you soon. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎03-31-2017 04:30

In response to AlejandraFitbit

‎03-31-2017 04:30

My question is why are we not seeing the details in our phone which is
displayed in our tracker after we complete the run without phone GPZ
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