Cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't sync Blaze with LG L9 P769

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

I can pair and connect with the Blaze. It seems the watch was synced on the first connection.  On my phone, it says:

 

Last Sync Yesterday 9:45 pm.

 

However, it won't sync anymore.

 

My phone (LG L9 P769) is not on the compatible device list. It can connect the Blaze. Is there any way I can sync with the Blaze? I'll either return my Blaze or buy a new compatible phone, right?

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

I've tried to restart and it is still not working.

 

Talked with support that my phone is bluetooth 3.0 and the app needs 4.0 to work with. So, I have to change my phone if I need to sync between phone and Blaze. For now, I'll try to sync with my Windows 10 PC.

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

Have you restarted three tracker yet  http://help.fitbit.com/articles/en_US/Help_article/1186

And the phone. Or read the help doc @  http://help.fitbit.com/articles/en_US/Help_article/1866/

Best Answer
0 Votes

I've tried to restart and it is still not working.

 

Talked with support that my phone is bluetooth 3.0 and the app needs 4.0 to work with. So, I have to change my phone if I need to sync between phone and Blaze. For now, I'll try to sync with my Windows 10 PC.

Best Answer
0 Votes