help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Can't sync with iPhone or iPad

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-14-2018 02:32

‎12-14-2018 02:32

This is the third time in 10 days that my Blaze won't synch with my iPhone or iPad.  Neither device seems to recognise Blaze in Bluetooth.  I've turn Bluetooth on/off, devices on/off.  deleted FitBit App, reset it, Blaze is charged.  Given that I've successfully been able to remedy this twice in the last 10 days, I don't know what else to do now.   I'm running IOS 12.1.1 on my devices. 

Best Answer
0 Votes
1 REPLY 1

‎12-14-2018 19:18

‎12-14-2018 19:18

This has been my experience recently. Several forum posts seem to concur. Makes no sense that it works fine for months at a time with iPad and suddenly will not sync. This happened tome before and eventually was able to sync again. Seriously considering Apple Watch.

Best Answer
0 Votes