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Can't updated my Blaze

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‎07-08-2017 05:52 - last edited on ‎07-13-2017 05:02 by Fitbit Moderator

‎07-08-2017 05:52 - last edited on ‎07-13-2017 05:02 by Fitbit Moderator

can't update my tracker software

 

 

Moderator edit: updated subject for clarity

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‎07-08-2017 10:28

‎07-08-2017 10:28

Welcome to the forums!

 

1) Restart your device

http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

In your smartphone, with your Bluetooth turned off,

 

1) Go to your Setting >Application Manager > Fitbit App
2) Clear Cache and Clear Data and Uninstall
3) Reinstall the app, and allow the app to turn on your smartphone's Bluetooth when prompted


In your fitbit app, go to your device, and:
1) Turn ON All-Day Sync
2) Turn OFF Always Connected phone support

 

 

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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