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Cannot setup blaze on Oneplus One

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‎04-28-2016 09:00 - last edited on ‎10-26-2018 19:48 by Moderator Alum

‎04-28-2016 09:00 - last edited on ‎10-26-2018 19:48 by Moderator Alum

I cannot setup the blaze on my oneplus one.  I have called support and they sent out a replacement blaze and I am still having an issue.  The blaze works on a samsung phone.  When I try to set it up on my phone I get as far as connecting but it never connects.  I do currently have a Charge HR paired to my and an LG bluetooth stereo headset.  At thit time I do not wish to remove my Charge HR.  Any suggestions?

 

 

Moderator edit: format

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‎04-28-2016 14:50

‎04-28-2016 14:50

You day the Blaze is setup on your Samson phone, is this the same account that you want to access on the Oneplus one.
Once your Blaze is connected to your account then it is setup, all you need to do on the Oneplus Onr is log into the same account.

One thought I have go into the Samsung BT settings and remove the Blaze,

The second thought Use the Samsung to set the Blaze up to your account, then tell the BT to forget it, log into your account on the Oneplus, it should try and sync since it then knows which Fitbit is yours.
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