help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Cant connect to bluetooth

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎06-01-2017 14:00

‎06-01-2017 14:00

I can't pair my fitbit to my phone? I've tried everything?

Best Answer
3 REPLIES 3

‎06-01-2017 14:11

‎06-01-2017 14:11

Me, too.

Best Answer
0 Votes

‎06-01-2017 22:01

‎06-01-2017 22:01

mine was fine till this morning, now mine wont pair either

Best Answer
0 Votes

‎06-01-2017 23:52

In response to jack59

‎06-01-2017 23:52

When you say that you tried everything, what do you mean?

 

Are you getting the message "Rejected by Blaze", this is the message you should get when trying to pair the tracker to the phone?

 

The correct way is to download, install, then run the Fitbit app.

Log into your Fitbit account, press i have an account.

Now do an Add device.

You need to add your Charge 2 to your Fitbit Account, then the App will pair the tracker to the phone if it needs to be.

Best Answer
0 Votes