Cant swipe when charging Fitbit blaze.

[rev_v]

Hello!

I am new to Fitbit and I just received my new Fitbit Blaze today. So when it arrived, it dint turn on so I connected it to charge and it worked fine. However, when I tried swipe from top and bottom it worked fine. But when I tried swiping towards left to view options, it never worked. I wanted to figure out if this is normal? Or is there something wrong with my Blaze? If so, I would probably wanna return it and get a replacement. 

PS: The swipe worked fine when I took the Blaze from the charger. But doesn't work when its charging.

TIA 🙂

[Aclobos · Accepted solution]

@rev_v, I think that is normal. I have had my blaze for 1 1/2 years and I have never been able to swipe left or right when it’s on the charger.

[rev_v]

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@Aclobos thank you! Good to know 🙂

[AlejandraFitbit]

A warm welcome to the Community @rev_v and @Aclobos thanks for stopping by.

Our friend here is right, I am glad to see that your inquiry has been answered. If you need anything else, do not hesitate in posting it.

Catch you later.