04-10-2017 09:04
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04-10-2017 09:04
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I have a Blaze and I am excited about the new cardiac fitness core display. I have done everything suggested to get the score to show up on my app, but it still is not there. Any ideas?

04-10-2017 11:58
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04-10-2017 11:58
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Hi, @DTiger, you will need to wear your Blaze to bed for several days before a score will be available. After that you should have a "range" score. If you want an a specific score you will need to do at least one connected GPS run for a minimum of 10 minutes.
To see your score, select the heart rate icon. If you do not automatically see information about cardio fitness, you may see three dots or three lines below your resting heartrate graph (depending on your OS). Click or swipe on these dots / lines and your fitness score should show.
If you can't see it, please could you post screen shots showing what is available for you?
Sense, Charge 5, Inspire 2; iOS and Android
04-18-2017
08:52
- last edited on
04-26-2017
11:30
by
AndreaFitbit
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04-18-2017
08:52
- last edited on
04-26-2017
11:30
by
AndreaFitbit
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I have done all you have suggested and still no score. I have had my blaze for over a year. The screen I get just shows resting heart rate on first page and when I scroll to next page I get minutes in heart rate zone. I even tried the 10-minute run and nothing new shows up. Any suggestions?? I have an LG 4. Thanks for the assist!
Thanks,
Debbie Smith
Moderator edit: removed personal information.

04-25-2017 13:38
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04-25-2017 19:13
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04-25-2017 19:13
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@DTiger@JenniferinFLHave you upgraded your App... The latest is V2.47 for the Android and here is a link for all phone Firmware
Here is what you should see as @Julia_G has described after you hap tapped your RHR tile... and when you tap "Learn more" you will get descriptive information, and at the end of the 4 screens there is another 'Learn More" which has another 4 screens and shows you where you are graphically.
I have shown the old and new Dashboards for the Android
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0
04-26-2017
10:41
- last edited on
04-26-2017
11:28
by
AndreaFitbit
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04-26-2017
10:41
- last edited on
04-26-2017
11:28
by
AndreaFitbit
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I found out my problem was that I had updated the watch but not the app on my phone. All is well now!!
Thanks,
Debbie Smith
Moderator edit. removed personal information.
04-26-2017 14:24
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04-26-2017 14:24
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@DTiger Thanks for getting back to the forum. Your reply will help many others.
@DTiger wrote:I found out my problem was that I had updated the watch but not the app on my phone. All is well now!!
Thanks,
Debbie Smith
Moderator edit. removed personal information.
Ionic (OS 4.2.1, 27.72.1.15), Android App 3.45.1, Premium, Phone Sony Xperia XA2, Android 9.0

