help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Charging contacts on the Fitbit Blaze are damaged

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎12-23-2018 22:23 - last edited on ‎12-24-2018 09:40 by Moderator Alum

‎12-23-2018 22:23 - last edited on ‎12-24-2018 09:40 by Moderator Alum

Hi I have been using my blaze regularly for about ten months now.it had no problem with charging until now when it stopped charging.i bought a new charger but it still does not charge.I took a closer look at the device and saw that holes were present on the charging contacts.Kindly provide a solution to my problem

 

Moderator edit: Updated title for clarity

Best Answer
0 Votes
1 REPLY 1

‎12-24-2018 09:39

‎12-24-2018 09:39

Hi @Charanrox welcome to the Fitbit Community Forums! 🙂

 

I'm sorry to hear that the charging contacts on your Blaze are damaged. Thanks a lot for the new charger that you got. I'll be happy to help you out.

 

Your case has been escalated to our Support Team for further assistance. Please keep an eye on your inbox for more instructions and if you need more help, feel free to let me know!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes