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‎03-29-2018 11:59

‎03-29-2018 11:59

My Fitbit blaze keeps swapping from the display screen to clock error, I can’t access the clock face or any or screen for that matter. I have spent the last 2 hours trying to sync the thing, I have tried setting up as a new device, I have tried resetting the device, I have powered my phone down, I have let the Fitbit battery drain, I have tried installing it on a new device and i have turned Bluetooth off and on again. My phone says it has found the tracker then the four digit number shows up but it goes into clock error before it has synced! I don’t know what else I can’t do. I have only had the device since Christmas 

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‎03-29-2018 13:16 - edited ‎03-29-2018 13:17

‎03-29-2018 13:16 - edited ‎03-29-2018 13:17

Sometime Doing the restart   at least 3 times helps

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

 

If that doesn't help Contact Support. If you do contact support please let then know all the trouble shooting you have done before. It will help speed the process along


http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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