help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Clock error message

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-07-2017 11:38 - last edited on ‎09-08-2017 05:53 by Moderator Alum

‎09-07-2017 11:38 - last edited on ‎09-08-2017 05:53 by Moderator Alum

 I tried to customize the clock display, and is now stuck on 'Clock Error' ... "Go to Fitbit app and try another clock".  Even after trying to go back to the original clock, trying to re-sync and restarting the device, I get the same error message. 

 

Moderator edit: Subject for clarity

Best Answer
0 Votes
2 REPLIES 2

‎09-07-2017 11:41

‎09-07-2017 11:41

hold in the left and lower right buttons at the same time on your Blaze until it vibrates @mzapata

Now resync - working now?

Community Council Member

WmChapman | TX

Ionic, Versa, Blaze, Surge, Charge 2, 3 SE, AltaHR, Flex2, Ace, Aria, iPhoneXR "Every fitbit counts"

Be sure to visit Fitbit help if more help is needed.

Best Answer

‎09-08-2017 05:54

‎09-08-2017 05:54

A warm welcome to the Community @mzapata and @wmchapman thanks for stopping by.

 

Have you tried to setup the tracker as a new device? If you haven't, I recommend trying this by doing the following from your Fitbit app:

 

  1. From the Fitbit app dashboard, tap or click the Account icon .
  2. Tap Set Up a Device.
  3. Choose your tracker and follow the onscreen instructions to continue.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer