Clock face error plus won't sync with iPhone 7 Plus

[kaybrandy15]

All of a sudden it's saying I have to change my clock face. I cant sync it so I cant get it to go away. Besides that I've been unable to get the right day and time. Because of the Sync issue.  My phone is updated so I'm starting to get a upset that it's doing my this. 

[Middleyears]

I've had the same problem for the last week and finally got around to researching it.  I just connected my blaze to the computer (disconnect the bluetooth to your phone) and it finally updated to the correct time.  so far so good.  try that 

[FerdinandFitbit]

Hi there guys, welcome to the Fitbit Community @Middleyears @kaybrandy15!

@kaybrandy15, if trying what @Middleyears suggests doesn't work, you can try to restart your tracker by pressing the left and lower right buttons for 10-12 seconds. This will make your tracker to reboot.

Let me know how it goes!

[kevans1510]

I have tried all the suggested ways to get my Blaze to sync to Fitbit either on iPhone 7+ or my iPad and nothing has worked. My Blaze has January 27th.  I didn't have any problem until I purchased this phone.  Very frustrated!

[FerdinandFitbit]

Hey there @kevans1510. Good to see you in the Forums!

I'm sorry you're having problems with the date not being correct on your tracker. Since you've already tried to restart your tracker and that didn't work, I can suggest setting it up as a new device.

For this, go to the Account section at the top right corner on the Fitbit app and select the option that says "Set up a new device". Follow the on-screen instructions and once you're done, your tracker should be syncing without a problem and the time and date should be showing correctly.

Please let me know how it goes!