11-15-2019 09:09 - last edited on 11-17-2019 11:16 by LiliyaFitbit
11-15-2019 09:09 - last edited on 11-17-2019 11:16 by LiliyaFitbit
Blaze showing all 250 steps per hour achieved but computer shows one or two missing.This happens once or twice a week
Is there anyway to resynic the computer to the Blaze ?
Moderator edit: subject for clarity
11-17-2019 11:14
11-17-2019 11:14
Welcome to the Fitbit Community, @AlecMario. I am sorry for the delayed response.
I appreciate your participation in the Forums and sharing the issue you're experiencing with the Hourly Activity Goal on your Fitbit Blaze not matching the information on your computer. Thank you for your efforts to resolve the issue, you can find the steps to sync your tracker here. I would like to confirm that our team is aware of it and we are working to identify a resolution as quickly as possible. I appreciate your patience and understanding while we work to improve your experience.
If you have any questions, feel free to let me know.
Want to discuss ways to increase your activity? Visit Get Moving in the Lifestyle Discussion Forum.