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Concerns about my battery recharge

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‎03-17-2018 13:58

‎03-17-2018 13:58

Hello;

My wife gave me a Fitbit Blaze about 2 months ago now.  And a couple of days ago I started noticing that I put the watch in the cradle all night long for recharge and in the morning is full but after only a couple of hours the battery is gone.

 

What is this happening?? is a problem with the device or what could it be?? Please let me know.

 

Jonathan

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‎03-17-2018 16:18

‎03-17-2018 16:18

How are you  charging it? Best way  is on the computer

See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

Contact Support.
http://help.fitbit.com/?cu=1

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Wendy | CA | Moto G6 Android

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