03-03-2019 09:25 - last edited on 03-04-2019 09:31 by MarcoGFitbit
03-03-2019 09:25 - last edited on 03-04-2019 09:31 by MarcoGFitbit
Hi, Today, I ran a half marathon and was looking forward to tracking my performance. The blaze and my android s8 had no bother connecting and off i went. However, all connection was lost after 25 minutes. The run was quite rural. Any ideas how to resolve this? Cheers
Moderator Edit: Clarified Subject.
03-04-2019 09:34
03-04-2019 09:34
Hello @Mulgrew1969, have a warm welcome to the Fitbit Community, it's great to have you on board.
I appreciate your participation in the Forums and for sharing your experience with us. Keep in mind that environmental factors including dense forest, steep hills, and even thick cloud cover can interfere with your phone’s ability to connect to GPS satellites.
Now, let's check the following requirements for your Versa to maintain a connection with your phone during your workout:
After verifying all the requirements, try using GPS again by following the instructions in How do I track my workouts with my Fitbit device? If you're still having difficulty, try these troubleshooting steps:
I hope this can be helpful, give these steps a try and let me know the outcome!