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Connecting, loading music loop

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‎02-15-2017 11:22

‎02-15-2017 11:22

I just got a blaze and have an annoying problem with it. A big reason I got it was to easily control music during workouts or at work.

 

I have paired my blaze to my phone and everytime I try to control music it says "connecting..." "loading music..." Then it will display my spotify music and let me control it for a split second between looping back to "connecting.." "loading music..." I believe this is causing a hefty drain on my phone and the blaze's battery life.

 

There was one time it stayed connected and I have no idea how, I have tried everything to get it to stay connected again. If it does not stay connected I have no way of using bluetooth headphones because as soon as it reconnects it loses control. The one time it stay conntected I was able to use the blaze to control music and listen in on my bluetooth headset. I have seen many posts with the same problem and no real help.

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5 REPLIES 5

‎02-15-2017 11:36

‎02-15-2017 11:36

Not sure this will solve it for you but ... I encounter this problem when the Blaze and Headphones are both connected to my phone, then the Blaze becomes disconnected. In order for it to get reconnected I had to disconnect my headphones, let the Blaze connect then reconnect my headphones. 

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‎02-15-2017 11:42

In response to tibbetma

‎02-15-2017 11:42

The problem is the blaze doesn't peroidically disconnect. It loops through connecting and dissconnecting every single second.

 

https://www.youtube.com/watch?v=qDc1ru6oBaE

Here is a video example of whats happening, this happens indefenitely. How could they advertise this as something that can control music with so many known flaws?

 

 

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‎02-15-2017 11:56 - edited ‎02-15-2017 11:57

In response to bostonmcgowan

‎02-15-2017 11:56 - edited ‎02-15-2017 11:57

it's only 3pm and my fitbit battery is half dead from a full charge.. where do I go for a refund?

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‎02-15-2017 12:01

In response to bostonmcgowan

‎02-15-2017 12:01

Copy that, I had the same problem. Are your headphones connected when this
is happening? If yes, try disconnecting them.
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‎02-15-2017 12:39

In response to tibbetma

‎02-15-2017 12:39

If the headphones are connected the blaze cannot connect period. This happens when nothing but the blaze is connected. It destroys my phones battery life and the blazes. If i wanted i device that can't recieve notifications or control music I would of bought the orginal fitbit. What is the point of having a Fitbit Blaze if none of the new features actually work?

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