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Cracked screen

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‎06-09-2016 22:15

‎06-09-2016 22:15

I just got my blaze last week,put it on for the first time today. Wore it around the house,sat down to look at it and the screen was cracked from one corner to the other! It wasn't cracked when I put it on and I know for sure I didn't hit my wrist on anything! What do I do? I hate to think it's ruined after only wearing it once!
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4 REPLIES 4

‎06-09-2016 22:29

‎06-09-2016 22:29

Welcome to the forums @Blueheaven427

 

contact customer support at this link - click

 

There is a phone number for the USA, an online chat option and web based email for those out of the area.

 

Keep us informed.

Stepping in the U.S.A. since September 2013. Android 14

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‎06-09-2016 22:55

In response to Odyssey13

‎06-09-2016 22:55

Thank you! We purchased from QVC and they are going to replace the blaze for us! I will be buying a screen protector for my new one!

Sent from my iPad
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‎06-09-2016 23:05

In response to Blueheaven427

‎06-09-2016 23:05

Fantastic news @Blueheaven427

 

Thanks for the happy update.

 

When it arrives, set it up as a replacement for the one you have now so your history is retained.

Stepping in the U.S.A. since September 2013. Android 14

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‎06-10-2016 03:07

‎06-10-2016 03:07

I suggest getting them off amazon. You can get a 3-5 pack for a decent price. I think under 8 dollars with shipping.
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