Cradle not charging my Blaze

[Debs6941]

Can someone help my Blaze is only a month old? I'm wandering if I’m going to have the same problems as my other Fitbit.

Moderator edit: subject for clarity

[Rich_Laue · Accepted solution]

@Debs6941 have you cleaned the contacts with isopropyl alcohol. 

[AlejandraFitbit]

A warm welcome to the Community @Debs6941 and @Rich_Laue thanks for stopping by.

If you are having issues charging your Blaze, I recommend taking a look at this post and follow the instructions provided there.

I hope this helps, let me know the outcome. 

[SunsetRunner]

If the above doesn't work and if you have the cradle plugged into a USB port on your PC or Laptop then try plugging it into a different USB port in case there is an issue with the USB port itself.  If you are using a wall adapter then try using your computer USB port instead. (I know it may seem silly, but it's worth a shot)

[Debs6941]

Thanks