Daily step average

[TMC2010]

Can anyone tell me why I have 2 daily step averages showing up in my profile? Today is the first day I've seen this. Thank you.

[WendyB]

Welcome to the forums!

Can  you please take a screen shot and attached it? Not really sure what you are talking about.

Thanks!

[AlejandraFitbit]

A warm welcome to the Community @TMC2010 and @WendyB thanks for stopping by.

As our friend requested, please provide a screenshot of the information you are seeing so I can provide the correct information. 

Hope to hear from you soon. 

[DaveB13]

The same thing happened to me. I'm typically around 20k per day. Today a second daily average was on my display. It shows "Averages 20,043 steps per day" and under that it shows "?? Averages 12,345 Steps per Day"

[Rich_Laue]

@daveb1784 and where is your screen shots? 

[DaveB13]

It won't let me upload. 

[WendyB]

@DaveB13Click on the Camera /Photos when posting  once there choose Upload photo and select form your computer. Once there click done

[DaveB13]

The problem is when I click on the camera it doesn't give option to upload photo. 

[WendyB]

Ok @DaveB13 that's odd Thanks for trying!

[kgc]

 There it is. I have it too. 

[Colinm39]

I don't have the issue but my Location is in the 1st line.  I tried to make that private on the Android but the privacy setting won't hold  and on the PC Dashboard it has the padlock. I have synced etc.  If Location is private that could be the issue...

Location still displays on my posts on the PC and the Android. I believe that could be the issue and if a Fitbitter were to make Location Global for a test in their settings. If they had the same image as me it would help the engineers fix the problem.

I already have a case for other privacy issues when set as Global they do not show.  They are Birthday, Height and Weight.  Age used to show when you had birthday set.

[SilviaFitbit]

It's great to have you here @TMC2010, @DaveB13 and @kgc! Also, thanks to each of you @WendyB, @Rich_Laue, @Colinm39 for the advice. 

I was checking the iOS board and someone else was having the same issue. You may want to try this troubleshooting to resolve the issue you're having while viewing your profile in the app. 

Hope this helps. Let me know how it goes. 

[DaveB13]

Awesome it worked!!

Sent from my iPhone