Dashboard showing previous day information

[brazsbenz]

My Dashboard shows the same info from the previous day. So, I have for example 7 days of the same Dashboard tiles. It worked fine one day then was completely messed up. I’m so frustrated. I rebooted my Blaze, turned my phone on and off, removed the app, removed the device from the app, turned off the Bluetooth. I’ve done all the suggestions I’ve read from other sites.

Moderator edit: subject for clarity

[Rich_Laue]

Which dashboard are you looking at @brazsbenz through one of the 4 different Fitbit apps or the web based dashboard? 

Have you looked at both the app and web dashboards? 

[brazsbenz]

My iPhone 7.

[AlejandraFitbit · Accepted solution]

Hey there @brazsbenz, welcome to the Community and @Rich_Laue thanks for stopping by.

I appreciate your efforts in trying to fix this issue and would like to know if you have checked if your Fitbit app is updated? If you haven't checked this, I recommend taking a look at the How do I update the Fitbit app for iOS? post and follow the instructions provided there. If this doesn't resolve this issue, provide me with some screenshots by following the instructions in this post.

Let me know the outcome. 

[brazsbenz]

I always update my apps and my phone. That was not the issue. 

[brazsbenz]

I added several days where I have the same sleep time for everyday. I am not entering info anymore because it’s not tracking it correctly. I’m considering returning my Blaze. I paid extra for “special” one. So for the app not to work it’s disappointing because I can’t log onto my computer all day. 

[AlejandraFitbit]

Thanks for the update and the screenshots @brazsbenz.

 Have you tried to log out from the Fitbit app? If you haven't, I recommend logging out and then log back in. Also, check in a computer if your information is the same you are seeing on the Fitbit app.

Let me know the outcome.