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Date synch issue

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‎03-19-2017 11:20

‎03-19-2017 11:20

My Blaze is not capturing the correct 24 hrs of data. 

 

It is not tracking in real time.   Although I have been up and at em for 5 hrs it is only showing 10 steps. 

 

Something is dramatically wrong

 

 

 

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‎03-19-2017 11:34

‎03-19-2017 11:34

@Nophat please help us by giving a little more information. 

Is the clock on your tracker displaying the right time? 

How many steps does it show on you Blaze? 

Does the app agree? 

How long ago does the app say your Blaze last synced? 

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‎03-19-2017 13:34

In response to Rich_Laue

‎03-19-2017 13:34

The clock shows the correct time.  Both the app and blaze show 131 steps and it synced a moment ago.

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‎03-20-2017 02:23

In response to Nophat

‎03-20-2017 02:23

If the time is correct, the steps are correct, I'm not sure what the problem is? 

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