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Dead pixels across the bottom of screen

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‎07-17-2019 06:34

‎07-17-2019 06:34

Hi,

 

My Fitbit Blaze has a staggered row of dead pixels across the bottom of the screen. I haven’t dropped it or banged it off anything, it’s literally just happened after taking it off charge.

 

it has also been spotty, at best, when giving me a heart rate when i’m working out. It just gives me a reading of ‘ - - bpm’.

 

Can anyone help?

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‎07-23-2019 18:51

‎07-23-2019 18:51

Nice to see that you're digging into the Forums @popeoldham, let me give you a warm welcome to our Community. Smiley Happy

 

Sorry for the delay. Thanks for letting me know the current issues that you're having with your Blaze. I'd recommend wait until you get the information from our team, as I've requested a case on your behalf. You should soon receive an email from Customer Support. Please reply with the information that they, they will be glad to keep assisting you.

 

I'll around in case that you need anything else.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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‎07-23-2019 18:51

‎07-23-2019 18:51

Nice to see that you're digging into the Forums @popeoldham, let me give you a warm welcome to our Community. Smiley Happy

 

Sorry for the delay. Thanks for letting me know the current issues that you're having with your Blaze. I'd recommend wait until you get the information from our team, as I've requested a case on your behalf. You should soon receive an email from Customer Support. Please reply with the information that they, they will be glad to keep assisting you.

 

I'll around in case that you need anything else.

Want to get more active? ᕙ(˘◡˘)ᕗ Visit Get Moving in the Health & Wellness Forums.

Comparte tus sugerencias e ideas para nuevos dispositivos Fitbit ✍ Sugerencias para Fitbit.

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