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Device not found and not tracking any of my movements

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‎07-05-2019 13:36 - last edited on ‎07-19-2019 10:05 by Moderator Alum

‎07-05-2019 13:36 - last edited on ‎07-19-2019 10:05 by Moderator Alum

Saying my device not found and not tracking any of my movements steps calories and rest 

 

 

Moderator edit: subject updated for clarity

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‎07-19-2019 10:09

‎07-19-2019 10:09

Hello @SunsetRunner, welcome to the Community forums. Sorry for the late reply. 

 

Thank you for sharing this information about the trouble you've been having with the Blaze not tracking information and not syncing. 

 

Could you please confirm if you're still experiencing these behaviors? Also, before considering other options, make sure to try to restart your device following these steps.  

 

Please keep me posted. 

Davide | Italian and English Community Moderator, Fitbit


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