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Different battery level on Blaze and phone

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‎09-04-2017 16:29 - last edited on ‎09-06-2017 06:00 by Moderator Alum

‎09-04-2017 16:29 - last edited on ‎09-06-2017 06:00 by Moderator Alum

My Fitbit app (iPhone) is showing a fully charged battery and that it is synced with my Blaze, but my Blaze is showing an almost dead battery icon in red. I've restarted it by holding the left and bottom right buttons down till the logo came on - but no luck. Any suggestions?

 

Moderator edit: Subject for clarity

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‎09-04-2017 16:44

‎09-04-2017 16:44

I would put the Blaze on its charger and try another sync. You dont mention if the steps match up?

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‎09-06-2017 06:01

‎09-06-2017 06:01

A warm welcome to the Forums @RunAshRun and @Rich_Laue thanks for stopping by.

 

Are you verifying that your tracker is syncing properly with your phone? If you aren't, I recommend following the instructions provided in the Having trouble syncing? post.

 

Let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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