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Difficulty joining “community”

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‎01-10-2019 19:15

‎01-10-2019 19:15

Hi. On the Fitbit app when I click on the friends icon, It brings up a list of my friends, but when my brother does this, he has some sort of social page called community. In the top he is able to change between friends and community, but I can’t. Does anyone know how

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‎01-10-2019 20:13

‎01-10-2019 20:13

In the app. at the bottom of the screen you should see Community. You do not need to click on friends. Just go to the app and Scroll down to see the tab of community. I think it depends on the phone between Andriod and Apple?

 

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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‎01-10-2019 20:25 - edited ‎01-10-2019 20:28

In response to WendyB

‎01-10-2019 20:25 - edited ‎01-10-2019 20:28

8DC27974-4B49-4FDF-B58C-1ABA9EECE5F4.png

 

This is what my screen looks like. As you can see it says friends and not community. My brother and I are both using iPads 

 

CF77014C-9474-4A79-B298-CF5B336C64F7.png

 

And this is also what my friends page looks like

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‎01-10-2019 20:30

In response to KaiBevan

‎01-10-2019 20:30

I Would Un-install app. Shut down phone go back in and re-install

 

If it does not help Contact support

http://help.fitbit.com/?cu=1

 

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

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