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Disappointed in the lack of support from Fitbit

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‎05-20-2020 13:10

‎05-20-2020 13:10

I've had the blaze for 9 months and now it is acting erratic, adding steps randomly (like gave me 20k steps the other day).

The lack of support from Fitbit is unbelievable. I'm really disappointed -  they really just don't care about keeping customers happy. After trawling through forums, I've realised I won't get anywhere. 

 

So I'm buying a Garmin instead. I just want to tell anyone who has issues. They won't help you - they just want you to upgrade and buy another Fitbit! Buy a Garmin, buy anything but a Fitbit.

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‎05-20-2020 15:53

‎05-20-2020 15:53

Hi @SunsetRunner  did you contact customer support? 

Stepping in the U.S.A. since September 2013. Android 14

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