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Display dimmed

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My fiancé and I love our Fitbit’s! It’s great to see our sleeping logs and track our steps together- we like to compete with one another too as it keeps us wanting to stay active!  Unfortunately his Fitbit Blaze’s light has dimmed substantially and it is incredibly hard to see his stats on the watch.  After trying the reset method, charging it fully and making sure that the brightness setting was turned on...nothing has worked to fix the problem which I assume is out of our control. We love this product so much as it’s our second time purchasing but the problems continue to happen.  Hopefully there’s a way to fix the issue with the light!!

 

 

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Wendy | CA | Moto G6 Android

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Thank you, I will connect with support


Moderator edit: personal info removed

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