help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Distance accuracy while biking

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-17-2017 00:57 - last edited on ‎07-17-2017 08:55 by Moderator Alum

‎07-17-2017 00:57 - last edited on ‎07-17-2017 08:55 by Moderator Alum

I go for exactly the same bike ride every morning and track on blaze. Recently the total km is decreasing - used to be 14km and now down to <12km. Any ideas?

 

Moderator edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎07-17-2017 08:53

‎07-17-2017 08:53

Hi there @Ernesto48.  Great to see you in the Forums! 🙂

 

I'd like to know... whenever you go out on your bike and track this activity on your Blaze, do you do it making sure that it connects to the GPS on your phone or do you do it just like that?

 

If your tracker doesn't connect to the GPS on your phone, distance might not be very accurate sometimes but making sure it does connect to the GPS on your phone, distance should be way more accurate. Just be sure that when you start tracking this activity on your Blaze, you see the notification that it has connected successfully. For this, you need to have location services enabled on your phone and the app running at least in the background.

 

If you need more help, let me know. I'll be happy to help!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

Best Answer
0 Votes

‎07-17-2017 13:57

‎07-17-2017 13:57

If you are using SmartTrack, use exercise mode with Connected GPS:

https://help.fitbit.com/articles/en_US/Help_article/1785/

 

if exercise mode with Connected GPS is not accurate, good luck! That is why I continue to use a bike computer. 

Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze

Best Answer
0 Votes