12-11-2017 05:02
12-11-2017 05:02
I had bought a new Blaze 2 months ago. They had to replace it because it would not track sleep after a week without a reset every week. With the new Blaze and new update I now have these issues:
My Blaze will only connect to my S8 in Classic mode.
It only tracks my sleep until I wake up the first time. So if I wake up at 3:30am and fall back asleep, when I Sync it my Blaze only shows that I slept until 3:30am. My original one would continue tracking until I got up in the morning.
My battery only lasts one day tops. That was with the original and the new one and on the original firmware and the new.
It will not receive notifications. But it will do music control.
When called in the first time, I was told that the Blaze was compatible with the S8 and S8+ but every time I have a new issue all of a sudden their answer for the new problem is that that particular feature is not compatible with the S8. That in itself is enough to get me to go out and buy a Gear or something else.
In the last couple weeks the features for things like changing sleep mode and other things under Advanced settings has disappeared. I was told that they were removed from the app. Anyone else notice this? I mean, if they keep taking away all of our choices, then there is no way to experiment with new settings. So I am looking for anyone with similar experiences in dealing with Fitbit or the Blaze.
Thank you.
Answered! Go to the Best Answer.
12-12-2017 05:29 - edited 12-12-2017 05:34
12-12-2017 05:29 - edited 12-12-2017 05:34
I didn't believe this myself, so I understand if you have doubts. But this morning my Galaxy S8+ had a software update. I had just written about how I couldn't get notifications to work on my fitbit from this phone. Well as soon as the update finished, my mom texted me and to my surprise the text came up on my fitbit. Everything is working perfectly now after that update. Just thought I would mention it. Thanks to all who tried to help me out. Oh yeah, also, my fitbit is now connected to my phone as Blaze and Blaze (Classic). Would not connect as just Blaze before.
12-12-2017 05:29 - edited 12-12-2017 05:34
12-12-2017 05:29 - edited 12-12-2017 05:34
I didn't believe this myself, so I understand if you have doubts. But this morning my Galaxy S8+ had a software update. I had just written about how I couldn't get notifications to work on my fitbit from this phone. Well as soon as the update finished, my mom texted me and to my surprise the text came up on my fitbit. Everything is working perfectly now after that update. Just thought I would mention it. Thanks to all who tried to help me out. Oh yeah, also, my fitbit is now connected to my phone as Blaze and Blaze (Classic). Would not connect as just Blaze before.
12-12-2017 08:43
12-12-2017 08:43
Iv'e combined your posts since the most recent seems to have resolved your issues. Happy to see that!