05-10-2016 11:33
05-10-2016 11:33
Best Answer05-10-2016 11:50
Fitbit Product Experts Alumni are retired members of the Fitbit Product Expert Program. Learn more
05-10-2016 11:50
I find that if I am sweating a lot that the HR monitor struggles to find my HR sometimes, so I imagine it could be similar with lotion and especially if you start to sweat with the lotion. I usually take it off, wipe the bottom and switch wrists and it starts working again.
What type of workouts are you doing? If you are doing something where your wrist bends (weight lifting, holding elliptical handles, etc) or you are moving vigoruosly and non-rhythmically (crossfit, kickboxing, p90x, etc), that can affect the ability for it to pick up the HR as well. More info about that in this help article.
Best Answer05-10-2016 12:34
05-10-2016 12:34
Best Answer05-10-2016 13:29
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
05-10-2016 13:29
Best Answer