Dotted triangle on Blaze display

[Fairyfloss]

Has stopped syncing with my android phone. Have 17.8.401.3 do not sure how to fix. All I see on Blaze screen is the dotted triangle no 'today'. Very frustrating.

Moderator edit: Subject for clarity

[Rich_Laue]

When you tapped the triangle did Fitbit give you an error message?

Does the Fitbit have location services?

Has the phone and tracker been restarted?

[AlejandraFitbit]

A warm welcome to the Community @Fairyfloss and @Rich_Laue thanks for stopping by.

Can you please provide me with a picture of your Blaze screen? In the meantime, regarding the syncing issue, I recommend following the instructions provided in the Having trouble syncing? post.

Hope to hear from you soon. 

[Fairyfloss]

Thanks for responding. No. The fitbit logo is all I'm getting. Can't turn
it on or off. The logo flashes every so often. Hope you can help as I've
been enjoying it up till now. Thanks. Jan Knight.

[Fairyfloss]

Thanks for responding. No. The fitbit logo is all I'm getting. Can't turn
it on or off. The logo flashes every so often. Hope you can help as I've
been enjoying it up till now. Thanks. Jan Knight.

[AlejandraFitbit]

Thanks for the information @Fairyfloss. Have you tried to restart your Blaze? If you haven't, I recommend restarting your tracker. Also, are you having trouble charging it or even if you put the tracker into the cradle it displays the logo?

Let me know the outcome.