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Endless problems with Blaze

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‎10-19-2018 12:11

‎10-19-2018 12:11

I am waiting for my fifth Blaze tracker to arrive in 10 months. I think my husband spent $350 on the tracker, and it's nothing but trouble. I would love it if it worked right. I've had two refuse to charge/ die quickly (one right away, one after a couple of months), one that got too hot in the charger and the back cracked and would no longer charge, and one that got moisture in it. Are any of the models any better? I've noticed a number of issues- the back cracks even though I've never dropped it, possibly due to overheating in the charger, and the battery doesn't hold strength. Surely this is a design defect? Even when I've treated my tracker like a raw egg, it has still died (and quickly). I really appreciate that Fitbit keeps replacing it since it's under warranty, but what the hell am I going to do once the warranty is up? Go spend another $300? 

 

Thanks,

Lauren

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‎10-19-2018 12:39

‎10-19-2018 12:39

You'll get a discount of 25% off another Fitbit product that doesn't include the latest versions.

 

Read this message board - endless number of people having issues with the Blaze with the canned response of "talk to support".

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‎10-19-2018 12:47

In response to shawnwilfong

‎10-19-2018 12:47

I think I'm going to get a Garmin once my warranty period is up and my last free replacement dies (which is inevitable).

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