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Error message "Pairing Rejected"

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‎12-25-2016 09:10 - last edited on ‎12-12-2018 18:24 by Moderator Alum

‎12-25-2016 09:10 - last edited on ‎12-12-2018 18:24 by Moderator Alum

I'm getting an error message on my Samsung Galaxy S7 edge when trying to pair my Fitbit to my phone. The error message saying "Pairing Rejected". Why ?? HELP!

 

 

Moderator edit: subject updated for clarity 

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‎12-25-2016 10:29

‎12-25-2016 10:29

How are you trying to do the pairing? Fitbits are unusual in that the pairing has to be done via the fitbit app and not via the Android Bluetooth settings 

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5 REPLIES 5

‎12-25-2016 10:29

‎12-25-2016 10:29

How are you trying to do the pairing? Fitbits are unusual in that the pairing has to be done via the fitbit app and not via the Android Bluetooth settings 

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‎01-20-2020 20:00

In response to SteveH

‎01-20-2020 20:00

I have an LG Stylo 2 V.  I am finding my Versa 2 very discouraging.  Latest...Versa 2 is declining to pair with Bluetooth.  I know the app is how I pair.  In am not techie AT ALL.  I feel I have tried e everything.  My Versa 2 won't sync.  Help!

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‎01-21-2020 04:25

In response to Msmamie

‎01-21-2020 04:25

I'm getting the same thing with my samsung s8 and my blaze. It tells me device not found

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‎06-01-2020 21:25

In response to Msmamie

‎06-01-2020 21:25

Please make sure you have clicked on the Privacy Policy link and read before you proceed to the next step of the setup.

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‎05-01-2021 02:38

In response to SteveH

‎05-01-2021 02:38

Fitbit - Please UPDATE this answer. 2021 instructions say TO pair thru phone's BT settings!

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