Error message showing on my Blaze "Uhranzeige Fehler"

[SunsetRunner]

Hello,

since today my Blaze is showing the Message "Uhranzeige Fehler" Rufe die Fitbit App auf und versuche ein anderes Ziffernblatt.

It is not possible to change the Clock Setting inside the App.

The Error Message still appears.

Also a reset (Back and Bottom Button) is not working.

How can i get my Balze working again ?

 Moderator edit: Update title for clarity

[SilviaFitbit]

Welcome to the Community @SunsetRunner! Thanks for the details that you mentioned. You can fix this issue by switching to the original clock face from your online Dashboard and then you need to sync so it can take the change. 

(Original clock faces) 

Hope this helps. Let me know how it goes. 

[SunsetRunner]

Hi Silvia,

when I login to Ms. Online Dashboard,

the Clock Face Setting is "Original"

But the Error still is on the Display After a reboot of the Blaze.

[AlejandraFitbit]

Thanks for the information @SunsetRunner. If you keep seeing an error on your Blaze's screen, you can choose another clock face by doing the following from your Dashboard:

1. Click the gear icon

2. Click Blaze

3. Scroll down to Clock Display

4. Select a different clock face

5. Sync

I hope this helps, let me know how it goes. 

[SunsetRunner]

Hi @AlejandraFitbit ,

I try every Clockface, but by all of them, the still is displayd.

on both Dashboards (App and Online) always the configured

clockface is shown and the Sync of all other Data is working

properly.

Is there no way to force a hardset of the Blaze ?