07-18-2016 21:36 - last edited on 07-19-2016 04:24 by SunsetRunner
07-18-2016 21:36 - last edited on 07-19-2016 04:24 by SunsetRunner
The first 2-3 days I had my Blaze exercise synced to MFP, but then my Bluetooth switched to classic mode and hasn't syced my burned calories since. Any ideas how to get it to sync again
Moderator edit: format.
Best Answer07-19-2016 09:41
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07-19-2016 09:41
@Flip-D Bluetooth classic is only used to control music, the app can only use Bluetooth Low Energy to sync with. If your data is still syncing then we need to look somewhere else.
GF's you checked your applications permissions on Fitbit?
One thing to try is to revoke MFP then go to MFP and set it up again.
07-19-2016 13:58
07-19-2016 13:58
Best Answer07-19-2016 16:36
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
07-19-2016 16:36
I am totally at a loss to understand what you mean, but telling the phone to forget Blaze Classic and turning off Blaze Classic on the Blaze should work.
If your Blaze is syncing it is syncing through the BT Low Energy
Best Answer07-22-2016 06:39
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
07-22-2016 06:39
Welcome to the Fitbit Community @Flip-D! As @Rich_Laue mentioned the Bluetooth classic is used only for music control. If your tracker is not syncing to your Fitbit account you can try the troubleshoot advised here. If your tracker is syncing to your Fitbit account but the information is not transferred to your account you can try the troubleshoot on this post from @Mcore.
@Rich_Laue thanks for your amazing cooperation!
Let me know if this helps! 😉
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Best Answer