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Exercise is closing automatically

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‎01-06-2018 23:39 - last edited on ‎05-09-2019 20:52 by Moderator Alum

‎01-06-2018 23:39 - last edited on ‎05-09-2019 20:52 by Moderator Alum

My Fitbit in exercise mode ( cycling ) keeps automatically closing down even though I have not touched anything and I am still exercising. Any ideas please.. 

 

 

Moderator edit: subject updated for clarity 

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1 REPLY 1

‎01-07-2018 09:33

‎01-07-2018 09:33

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

If that doesn't help Contact Support.
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

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