01-10-2017
14:03
- last edited on
01-02-2019
17:40
by
DavideFitbit
01-10-2017
14:03
- last edited on
01-02-2019
17:40
by
DavideFitbit
I have the fitbit blaze; I can go into the execise shortcuts tab on the App and select seven workouts but it does not appear on the fitbit itself. When I swipe left it moves from the clock-today-fitstar-timer-alarms-settings; the exercise screen with the little running man does not exist therefore I cannot choose the exercise mode. I have already tried removing the workout tab, synching, readding the workout tab and moving it to the top and resynching and this did not fix it.
Any other solutions? Please and Thank you!
Moderator Edit: format
01-11-2017 03:20
Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
01-11-2017 03:20
A warm welcome to the Forums @sj010783. It's weird to hear that the exercise option is not appearing on your Blaze. Thanks for troubleshooting this by yourself. Have you tried to restart your tracker? If you haven't, I recommend restarting the Fitbit and turning it off by doing the following:
1. Swipe to Settings
2. Slide Slide down and tap Shutdown
3. Tap Yes
I hope this helps, let me know the outcome. ![]()
Best Answer01-11-2017 11:21
Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Learn more
01-11-2017 11:21
HEy @sj010783 if @AlejandraFitbit's suggestion doesnt work the do the add device, replace your Blaze for itself.
Best Answer