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Exercise monitoring

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‎06-13-2016 20:48

‎06-13-2016 20:48

In the exercise "menu" there are 6 or 7 options. I have tried to delete them several times and just show walk and bike. I can get walk and bike on the app but syncing does not impact the Fitbit device. What now?
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‎06-14-2016 06:13

‎06-14-2016 06:13

Hi there @don-in-calgary. I'm glad to see you in the Community! 🙂

 

Syncing your tracker should take the changes made in the app and reflect them in your Blaze. If this is not happening, I would recommend restarting your tracker by pressing and holding the left and lower right buttons for 10-12 seconds until your tracker reboots and then force quit the app. Try to choose the activities you want in the order you want them to be again and once you have done this and the changes have been saved, sync your tracker and see if this makes any difference.

 

Hope this helps and if you need anything else, let me know!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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‎06-14-2016 06:13

‎06-14-2016 06:13

Hi there @don-in-calgary. I'm glad to see you in the Community! 🙂

 

Syncing your tracker should take the changes made in the app and reflect them in your Blaze. If this is not happening, I would recommend restarting your tracker by pressing and holding the left and lower right buttons for 10-12 seconds until your tracker reboots and then force quit the app. Try to choose the activities you want in the order you want them to be again and once you have done this and the changes have been saved, sync your tracker and see if this makes any difference.

 

Hope this helps and if you need anything else, let me know!

Ferdin | Community Moderator, Fitbit

Help others by giving votes and marking helpful solutions as Accepted

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