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Exercise tracker can’t find my phone

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‎10-12-2017 13:58

‎10-12-2017 13:58

About a week ago my blaze suddenly doesn’t find my phone. When I hit the exercise app then hit walk, it always says to check Fitbit app. I’ve restarted, logged in/out, reconnected the Bluetooth. Nothing works! Help!

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‎10-13-2017 06:07

‎10-13-2017 06:07

Hey there @Xsgaga, welcome to the Forums!

 

First of all, thanks for troubleshooting this by yourself. If the GPS feature isn't working, I recommend taking a look at the My Blaze GPS is not working post and follow the instructions provided there. Now if the issue is directly with syncing, follow the steps provided in the Having trouble syncing? post.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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