Extra floors

[space7437]

My floor counter has suddenly gone haywire! Iv had no atmosphericall changes, not climbed any floors today but im reading 120 floors climbed. How can this be?

Moderator edit: Updated subject for clarity 

[SilviaFitbit]

A warm welcome to the Community @space7437. Let me help you out with the floor counter you're getting. Since, you haven't done any more floors and there hasn't been any atmospheric changes. I would like you to reply to the following questions: 

- Did you drive or went into a bus this day?

- Did you do anything different than other days? 

- Did any other data changed besides floors? 

As an alternative solution, you can manually log driving in your Dashboard to delete the extra floors you got. 

Keep me posted! 

[space7437]

Did none of the above and all other data seemed ok

Sent from my iPad at Hull Gas Solutions Ltd

[Bectoplasm]

I've been having the same problem for the last few days. Mine registered 3 floors before I even got out of bed this morning! A restart does not seem to make a difference and everything else seems to be at the rates I would expect. Floors, however, are wildly inaccurate. 

[space7437]

Today up to now i have physical climbed 8 floors but my fit bit say iv done 180!

Simon@hullgas.co.uk

[SilviaFitbit]

Hey there @space7437 and @Bectoplasm. Thanks for the extra details you've mentioned. I've shared your post with our Support team, keep an eye on your inbox for further assistance. 

Thanks for participate on the Community!