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FITBIT BLAZE CHARGE ERROR

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‎04-17-2018 08:52

‎04-17-2018 08:52

why does sometimes my fitbit charge and sometimes not, the same usb charger, the same watch. the same battery pack.. i can put it on for 4 hours and sometimes it will last for 3 days, other times a hour or so... says its full each time but either it will go to red flashing bar after 3 days or 3 hours?? makes no sense... before you ask yes i put it in the right way, the watch even says its charging. but then it will either last for long or short

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‎04-17-2018 09:01

‎04-17-2018 09:01

Please clean the contacts
http://help.fitbit.com/articles/en_US/Help_article/My-tracker-s-battery-isn-t-charging/?q=not+chargi...

 

Then Do a Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Also See this thread for charging best practices. If you are not charging it correctly you could be damaging the battery
https://community.fitbit.com/t5/Charge/Fitbit-charge-battery-problems/m-p/1323307#M53291

 

http://help.fitbit.com/articles/en_US/Help_article/1799

Community Council Member

Wendy | CA | Moto G6 Android

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