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FITBIT just want your money!

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‎05-10-2019 06:38

‎05-10-2019 06:38

When the first fitbit came out, the product was good at its time. Plus, the customer service was amazing! That is why I bought 3 other fitbits in my life, one for an upgrade and 2 other for family.

 

On my upgrade, there was an issue. I called fitbit about it. On calling them, they didn't bother to diagnose on my Fitbit problem. Their only solutions are just to sell me a new one! Not happy!

 

I called again, just thinking it was just one telephone operator, again, it was the same thing again. THESE PEOPLE DON"T CARE ABOUT YOU, OTHER THAN YOUR MONEY.

 

DON"T BUY ONE.

 

Plus, now looking back at the product, I believe there was a limitation where their competitor has a remedy. Look into another company device.

 

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‎05-10-2019 13:26

‎05-10-2019 13:26

I will stick with Fitbit.

Community Council Member

Wendy | CA | Moto G6 Android

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