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Face of watch is not working

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‎02-09-2017 06:24

‎02-09-2017 06:24

I noticed on Monday that the face of my watch was 'spazzing' out and would rapidly blink the information.  Now it is incredibly dim to where it is unreadable and still has a static/rave look.  Has anyone else experienced this?  I recevied a new watch late December due to my other watch not holding a charge longer than 2 hours.  Does anyone have advice?

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‎02-09-2017 06:44

‎02-09-2017 06:44

Try a restart. Do it at least 3 times.

 

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

 

Then Read the Warranty

https://www.fitbit.com/legal/returns-and-warranty

 

If the restart  doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Community Council Member

Wendy | CA | Moto G6 Android

Want to discuss ways to increase your activity? Visit the Lifestyle Forum

Best Answer

‎02-10-2017 04:05

‎02-10-2017 04:05

Welcome to the Forums @eafleak and @WendyB thanks for stopping by.

 

As recommended by our friend, please restart your tracker. Also, I recommend checking the brightness of your Blaze directly from it by go the tracker's settings and check that it is in auto or in an option you prefer. 

 

See you around. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎02-11-2017 14:04

In response to AlejandraFitbit

‎02-11-2017 14:04

Hi, mine is doing the same. It's having its own personal rave too! I can't select anything properly. The notification toggle keeps popping up and the sound control keeps coming down. I've restarted it and switched it off numerous times and it's still happening! I've only had this a month!!! Please help!

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