Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
Welcome to the Community @Cristal8055. I recommend logging out and logging back in to your account. After this, do the following to add friends:
1. From the Fitbit app dashboard, tap the menu icon in the top left corner.
2. Tap Friends.
3. Tap the add button (a pink + sign).
4. Choose the method with which you want to connect to your friends and follow the onscreen instructions.
You just need to be that your friends are using the same email address to log in to their Facebook and Fitbit accounts.
Let me know the outcome. 
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Community Moderator Alumni are previous members of the Moderation Team, which ensures conversations are friendly, factual, and on-topic. Moderators are here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Learn more
A warm welcome to the Community @yjuarez61. Thanks for troubleshooting this inconvenience by yourself. Are you trying to add friends from a computer or directly from a phone? If it is from a phone, please verify that it is a compatible mobile device, if it is from a computer confirm that you are doing the following:
1. After logging onto your Fitbit Dashboard, find the Friends tile. If you don't see the friends tile, click the teal tab in the upper left corner and select the Friends tile from the list.
2. Click on the add friend icon, which is located in between the gear icon and the arrow icon.
3. Click on either the Facebook or email option.
- The Facebook option will connect you to any friends who own a Fitbit and have their information linked to their Facebook account. If you are already logged into your Facebook account, you will be taken to the site directly. If you aren't logged into your Facebook account yet, you will be prompted to do so. If none of your Facebook friends are connected to Fitbit, you will have the option to invite them via email.
4. Once you hit the "Invite" button, your friends will be asked to accept your friend request.
5. After your friend accepts your request, you'll be connected, and will be able to view each other's daily and weekly progress. You can cheer on, gently taunt, or send each other messages of encouragement as well.
Hope to hear from you soon.
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