07-26-2016 18:56
07-26-2016 18:56
I have had my Blaze for about four days now. Two days into ownership, the heart rate monitor was not reading correctly. I have looked all throughout the forums and cannot find an answer. I only get a reading when I have the heart rate monitor set to "on". However, it must be a default reading, as it stays at 70 no matter what I do. If I have it set to "Auto", I get dashes. The LED lights work in both modes. I have tried resetting it numerous times in each of the heart rate monitor settings. I have moved it to different positions on my arm, switched arms, and have ensured that the sensor is clean. I have been through virtually all of the settings on the app, the tracker, and the website, but none of it works. I would just ask for a replacement, but from what I've seen on here, this is a common and widespread problem. I'm open to suggestions on how to fix this issue. Thanks in advance for the help, and I will be sure to update if anything changes.
07-26-2016 22:24
07-26-2016 22:24
Aria, Fitbit MobileTrack on iOS. Previous: Flex, Force, Surge, Blaze