Fit Blaze stopped working suddenly - blank screen & no green lights

[Robig]

My Blaze was working find when I came back from walking the dog - all of a sudden completely shut down - no screen & no green lights.  If anyone could make a suggestion on a fix that would be great.  It was about 1/2 charged when this happened so I have put it on charge however still nothing.  

[SteveH]

First thing to try when a fitbit misbehaves like this is a restart. Here's how:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give it a few tries as it doesn't always work

[Robig]

Thanks have tried this few times will keep on attempting periodically

Sent from my iPhone

[jrandyl]

SteveH, thankyou - I had an issue with heart rate monitoring (it quit!) - following your restart link solved it in a "heartbeat!"

[Robig]

Any other solutions you know of - so far I have had no success with restart 😢

[MaryMooMu]

I have this same issue. Well similar. I have flashing light but nil else. I have had it charge for 2 days and nothing happening. I have tried an alternative charger too with no avail.

[jimbojonescalle]

I'm also having this trouble and have tried all solutions. Any other suggestions on what might be wrong?

[Robig · Accepted solution]

Hi, in the end my FitBit Blaze was replaced under warranty 😊

Sent from my iPhone

[MaryMooMu]

Fitbit happily replaced my old pebble and I scrapped it into the battery recycling units ! 

[jurgen-gb]

Hi I got same problem. My Blaze stop working only green light flashing. After I put in to the charger is showing some strange numbers, when takes out is only back light flashing. Anny suggestion or solution for that.

[Robig]

I would suggest you contact Fitbit directly - I found them very helpful 😊

[BrendaCS]

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@SteveH wrote:

First thing to try when a fitbit misbehaves like this is a restart. Here's how:

https://help.fitbit.com/articles/en_US/Help_article/1186/

Give it a few tries as it doesn't always work

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Thanks! I had tried several times to restart, and thought it was dead for good. I had even already spent an hour searching for replacement batteries online. Reading your comment made me try a few more times. Finally it worked. Thanks!