Fit bit Blaze frozen at clock display

[Missyoli]

I am unable to scroll over to any other screen. To view stats, no logging workouts, etc... What I currently have is a very expensive digital watch. I'm frustrated because I could have went to a discount store and purchased a digital watch that shows the time if this is what I wanted. Anyone else having this problem? 

[WendyB]

Welcome to the forums!

Are you using the buttons? First thing to check is remove it from the frame and see if it works. If it does then its not put in the frame correctly

If it does work:

Try a restart. Do it at least 3 times.

Restart
http://help.fitbit.com/articles/en_US/Help_article/1186/?q=restart&l=en_US&fs=Search&pn=1

If that doesn't help
Contact Support
http://help.fitbit.com/?cu=1

Check out the discussions boards! A lot going on and I'm sure you have some contributions as well!
Hope to see you around!

[Missyoli]

Thanks for your reply. After trying everything I could think of your fix included. Once I deleted the device from my account, added it again, it worked. Have a great weekend! ☺️

Sent from Yahoo Mail on Android