06-21-2017
21:10
- last edited on
06-21-2017
22:34
by
MatthewFitbit
06-21-2017
21:10
- last edited on
06-21-2017
22:34
by
MatthewFitbit
Hello
My fit bit blaze stopped working
Need advise on a replacement
Moderator Edit: Please don't post your phone number on the internet
06-22-2017 00:11
06-22-2017 00:11
Perhaps it's worth trying to get it going again first?
The best thing to try when a fitbit misbehaves is a restart using the following procedure:
https://help.fitbit.com/articles/en_US/Help_article/1186/
It does no harm and can sort out all sorts of issues. You might need to give it a few tries though as it's known to not always work.
If it still doesn't work after that then perhaps customer support is your best bet after all. If they can't fix it then they can let you know what options you have. They can be contacted via:
06-22-2017 05:01
06-22-2017 05:01
06-22-2017 05:08
06-22-2017 05:08
Then it's time to contact customer support.
01-01-2021 01:45
01-01-2021 01:45
I lost all interest in Fitbit with the pathetic after sales service of the only option of buying a new Fitbit and no option for repairs 😢